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Terms & Conditions

Welcome to www.socialoffline.in (“Social Offline"). The website www.socialoffline.in is owned and operated by Impresario Entertainment and Hospitality Private Limited, a company incorporated under the provisions of the Companies Act, 2013 with its registered office at American Express Bakery House, 66A Claire Road, Byculla Mumbai – 400 008. The Site and the web portal are together referred to as Platform. You may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. You may also be using our services and these Terms of Use also govern your use of the services.

The Platform is only to be used for your personal non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy (together "Policies") as modified and amended from time to time.

By mere accessing or using the Platform, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not.

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

1. ACKNOWLEDGEMENT AND UNCONDITIONAL ACCEPTANCE:

You hereby agree, acknowledge and accept the Use of website and the services offered including restaurant services, fine-dine, delivery (“Services”) and other related services through the website as per the specifications, listed by the Social.

If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the website. If Social decides to change the Terms of Use or Policies, Social will post the new version of the Terms of Use or the Policies on the Site and update the date specified above.

Wherever the word “website” is mentioned, the same shall deemed to mean and include the “Application/App” and may be used interchangeably hereafter.

The term “you” referred hereinafter shall refer to any natural person or legal entity and shall deemed to mean and include User of this website and Application and shall include the “end user” of the products/services offered by the Social.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

2. PRIVACY PRACTICES

We suggest to review our Privacy Policy, which also governs your visit to www.socialoffline.in, to understand our practices. The personal information / data provided to us by you during the course of visit and usage of our website will be treated as strictly confidential and in accordance with the Privacy Policies and applicable laws and regulations. As a company, we strive to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions.

3. YOUR ACCOUNT

This Site is directed to be used by adults only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. Social or its associates do not knowingly collect information from minors. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, are not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.

If you are accessing, browsing and using the Site on someone else’s behalf; you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use of the Site in whatsoever nature.

If you know or have reasons to believe that the security of your account has been breached, you should contact us immediately at the 'Contact Information' provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Social. You can access and update as much of the information provided by you with us in the ‘User’s Account’ area of the website. You agree and acknowledge that you will use your account on the website for the products/services offered by Social only for your personal use and not for business or commercial purposes. Social reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without prior notice to you.

We reserve the right to refuse the products/services/service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in Social’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

4. PERSONAL INFORMATION

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. Social will collect personal information from you, which includes your first and last name, address, telephone and mobile number(s), email address, credit card details or any other information, when you knowingly provide us with this information. This will generally occur when you either:

  1. Visit Online ordering site to place order.
  2. Enter into a competition or promotion.
  3. Participate in a survey.
  4. Subscribe to our mailing list.
  5. Register as a Loyalty member.
  6. Apply for a job.
  7. Request information regarding our Franchise system.
  8. Submit website feedback or raise a query
  9. Contact our customer care

Wherever Social collects personal information about you from someone else, Social will take reasonable steps to advise you. We shall be using the above said details for promotions of Social only. In case you don’t want to receive any communication from us, you could opt-out by sending an email to socialoffline1@gmail.com with your mobile number.

5. PRODUCTS/SERVICES/SERVICE INFORMATION

Social attempts to be as accurate as possible in the description of the products/services/service on the website. However, Social does not warrant that the products/services description, colour, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The products/services pictures are indicative and may not match the actual products/services. We may exercise this right on a case-by-case basis. All descriptions of products/services or products/services pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any products/services at any time.

Social reserves the right to but are not obligated, to limit the sales of our products/services or services to any person, geographic region or jurisdiction, correct, change or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the products/services.

6. RECOMMENDATION OF THE PRODUCTS/SERVICES

Any recommendation made to you in the website during the course of your use of the website is purely for informational purposes and for your convenience and does not amount to endorsement of the products/services by Social or any of its associates in any manner.

7. PRICING INFORMATION

Social strives to provide accurate products/services and pricing information; however errors may occur.

Social cannot confirm the price of the products/services until you make the order. Without limiting the generality of Clause 7 (Cancellations, Refunds and Returns) below, if a products/service is listed at an incorrect price or with incorrect information due to any technical error, Social shall have the right, at its sole discretion, to refuse or cancel any orders placed for that products/services, unless the products/services has already been delivered to you. In the event that an item is wrongly priced, Social may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the products/services ordered by you has been delivered to you, your offer will not be deemed accepted and Social will have the right to modify the price of the products/services/ service and contact you for further instructions using the e-mail address provided by you during the time of registration or placing of order or cancel the order and notify you of such cancellation. In the event that Social accepts your order the same shall be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Social’s dispatch of the products/services that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit / debit card account.

PRICES AND AVAILABILITY OF THE PRODUCTS/SERVICESS AND SERVICES PROVIDED OR OFFERRED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF Social may revise and cease to make available any products/services at any time. In the event, Social is unable to deliver the products/services to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the products/services or at your instructions due to failure to deliver the products/services on the expected time of delivery by our delivery partners. Social shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

8. CANCELLATIONS, REFUNDS AND RETURNS

Except as expressly permitted under this Agreement, no refunds for any cancellations would be given.

The User(s)/Customers shall not be able to return the products/services/service once availed and in such a case the payment shall not be refundable to the User.

If the User/Customer registers or avails any products/services offered by Social on its Platform and Social confirms the same but due to some reason (unexpected lack of harmonization or any other reason), Social is not able to provide such service, the request will be cancelled and the amount will be refunded without any interest and any further obligations and liability on Social.

If Social fails to provide the products/services within the specified timeline, the request will be cancelled and the amount will be refunded to the User without any interest and any further obligations and liability on Social.

In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount may be refunded to the User Card Account or Bank Account.

The User agrees and accepts that refund of payment is at the sole discretion of Social and can take time. Social makes no representations and warranties in relation to refund of payments and the time within which the amounts will be refunded.

9. MODE OF PAYMENT

Payments for the products/services available on the Site may be made in the following ways:

  • Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
  • Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
  • Cash On Delivery option is not available for orders outside India.

10. USER CONTENT

The information, photo, image, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us ("User Content"), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that

  1. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propoganda or otherwise unlawful in any manner whatever;
  2. harm minors in any way;
  3. infringes any patent, trademark, copyright or other proprietary rights;
  4. violates any law for the time being in force;
  5. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  6. impersonate another person;
  7. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  8. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Social shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. Social does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by Social. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will Social be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against Social for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You hereby acknowledge that Social has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Social has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

If you wish to delete your User Content on our Site or in connection with our mobile applications, please contact us by email at socialoffline1@gmail.com and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.

11. INTELLECTUAL PROPERTY RIGHTS

Social" name and logo and all related products/services and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks") belong to Social. No trademark or service mark license is granted in connection with the products/services contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of Social or others, are the intellectual property of their respective owners, and Social shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.

Social expressly and exclusively reserve all the intellectual property rights in all text, programs, products/services, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of Social and are protected by the Indian copyright laws and international treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying. The Contents and software on this Site are to be used only as a resource. All contents of the website including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Social it’s Affiliates and it’s content suppliers and the same is protected under Intellectual Property rights and the applicable laws of India. Any duplication, reutilization, reuse, cloning of contents of this website or any part thereof without prior written consent of Social and it’s affiliates shall lead to infringement of Intellectual property rights and the same may attract cause of action against such user of the content in accordance with the applicable laws of India.

12. LIMITED LICENSE

Subject to your compliance with these Conditions of Use, Social grants you a personal, non-exclusive, non-transferrable and limited licence to access and make non commercial personal use of this website. However, the same shall not construe any license to download (other than page caching) or modify any content, or any portion thereof, except with express written consent of Social. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any products/services listings, descriptions, prices, offers and discounts; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. Social reserves it’s rights in respect of the contents made available on the Website from time to time.

You may not be permitted to frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, graphics, logos, videos, text, page layout, or form) of Social without express written consent of Social. You may not be permitted to use any Meta tags or any other "hidden text" for utilising contents of Social or its affiliates' names or trademarks without the express written consent of Social and / or its affiliates, as may be applicable. Any unauthorised use terminates the permission or license granted by Social to access and use the Website. Any use of logos, proprietary graphic and materials subject to intellectual property Rights and applicable laws is strictly not permissible.

13. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

Users of this website are permitted to post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Social reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Social violates these Conditions of use and, or terminate your permission to access or use this website.

14. MODIFICATIONS

These Conditions of Use are subject to modifications at any time, without prior notice. Social reserves its rights to carry out such modifications from time to time. It shall be the sole responsibility of the user/s to update themselves with such modifications to the conditions of use. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Platform following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.

For any general information posted on the Site, users must not infer or assume that such information necessarily applies to them.

15. TERMS AND CONDITIONS OF USE OF PRODUCTS/SERVICES

The user hereby agrees and understands that Social is only a website assisting in coordinating the user select the service, menu and other hospitality sector service offered by Social. Social operates its business transactions through its website in a highly prolific manner.

You hereby authorise Social to contact the user to provide by sharing the personal information like name, address, requirement details, contact details, products/services/ service information and to store such information of the User in Social’ computer/tele-communication system by Social, the aforesaid details shall be shared only and only with the User’s explicit consent. The products/services thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.

In case any products/services purchased / services availed causes side effects or doesn’t suit you, please note that Social is in no manner responsible for any side-effects or service provider and manufacturer or service provider of the products/services or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products/services and consult a specialist before the use of the same before consumption/utilization.

Additionally, Social has complete control over the information transferred to it with respect to the communication feature available on Social’ online portal which the Users may to use while accessing, browsing the portal. However, any misconduct on the part of the User shall lead to violations of this Agreement and stricter actions shall be implemented as per Social’ policy.

The User shall ensure that he/she will not indulge in any of the following activities:

  • Engage in any violations of government rules for any purpose;
  • Misuse the service or the software for unlawful purpose or for causing nuisance, annoyance or inconvenience;
  • Sharing of confidential information or
  • Any such activity which is strictly prohibited on our online portal;

Without prejudice to the above, Social makes no representation or warranty that:

  • The products/services will meet the User’s requirements
  • The products/services will be uninterrupted, timely, secure or error-free
  1. This website is provided to you "AS IS". We make no representations regarding the use of or the result of the use/depiction of the Contents on the website in terms of their correctness, accuracy, reliability, or otherwise. Social shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the User arising out of the use of products/services offered by Social or any party, or due to the failure of Social to provide products/services to the User for any reason whatsoever including but not limited to the user's non-compliance with the products/services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Social or any person or any organization involved in the above mentioned systems.
  2. Social will not be liable for any damages of any kind arising from the use of the service offered by Social or any third party, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Nevertheless, Social supports the aggrieved User against any legal implications conducted during business transactions with their legal expert team.
  3. Social shall verify from each perspective of the business transaction whether Customer’s side and ensure timely secured payments and delivery of the products/services/services by the delivery partners/employees. In the event, the staff at Social finds any fault on either of the transacting parties, then Social at its own discretion may terminate the products/services of the defaulting party.
  4. If the User suspects any wrongdoing (legal or illegal) or has any complaint in respect of the products/services or the use on our online portal, the User may inform Social in writing of the problem, be it any company/entity/ Merchant offering such defrauded products/services, with immediate effect so that reasonable steps can be taken by Social from its end.
  5. All the calls made to Social customer care number may be recorded by Social for quality and training purposes.
  6. Any reviews, comments, communications and other conduct by the User, if found malafide then Social at its sole discretion shall terminate the access to its products/services and website towards such a User and stricter actions shall be taken against them. Accordingly, Social shall send a notice against such objectionable content within a reasonable time.

16. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF SOCIAL. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.

FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.

YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

This disclaimer constitutes an essential part of this Terms of Use.

17. LINKS AND THIRD-PARTY SITES

References on the Site to any names, marks, products/services or products/services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. This does not in any way constitute or imply Social endorsement, sponsorship or recommendation of the third party, information, products/services or service or any association and relationship between Social and those third parties.

Social is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. Social do not assume any responsibility for examining or evaluating the offerings of the off-websites pages or any other websites linked from the Site. We shall not be responsible for the actions, content, products/services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit via the Site.

18. TERMINATION

Social reserves the right to terminate access to certain areas or features of the Website at any time for any reason, with or without notice. Social also reserves the universal right to deny access to particular users to any/all of its Products/services/services without any prior notice/explanation in order to protect the interests of Social and/or other visitors/Users to the Website. Social reserves the right to limit, deny or create different access to the Website and its features with respect to different User(s), or to change any of the features or introduce new features without prior notice.

Any violation by You of the terms of this Clause may result in immediate suspension or termination of Your Accounts apart from any legal remedy that Social can avail. In such instances, Social may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.

19. INDEMNITY

User shall agree to indemnify and hold Social and its affiliates, their respective partners, directors, agents and employees harmless from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connected therewith and interest chargeable thereon) asserted against or incurred by Social, that may arise out of, result from, or may be payable, by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the member pursuant to this Agreement and/ or the Terms.

Nevertheless, Social shall support its User with any liability that arises during the online business transactions by implementing its policy of forfeiture of the products/services/services of the defaulting party and assure adequate compensation from the defaulting party.

20. VOUCHERS / COUPONS & GIFT CARD POLICY

  • Valid as per the mentioned date in the communication received, if not available then please consider 1 month from date of issue
  • Prior Table reservation advised
  • Please present the original Gift Coupons before placing orders
  • This Gift Coupon cannot be clubbed with any other existing offer or discount
  • Taxes as applicable
  • No cash payment will be made by the company either in part or in full nor exchanged
  • Management reserves the right to identify the authenticity of the Coupon in case of any dispute, if any.
  • Min pax (only for coupons) to be considered as per the communication received, if not available then please consider min of 4 pax required to redeem a coupon code in an invoice
  • Management can change the company policy without any prior intimation
  • Voucher/Coupon to be settled in full amount. No refund of balance
  • Management does not accept any responsibility, if the customer loses the voucher

21. GOVERNING LAW AND JURISDICTION

The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein the Courts at Mumbai shall have exclusive jurisdiction.

Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Mumbai.

Without any prejudice to particulars listed in Clause 19 above, Social shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trademark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

For disputes relating to orders outside India, International arbitration rules of Indian Arbitration and Conciliation Act 1996 shall apply. The seat and venue of international arbitration shall be Mumbai.

22. SITE SECURITY

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

  1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
  2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"
  4. sending unsolicited email, including promotions and/or advertising of products/services/services; or
  5. forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability

23. FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under this Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, COVID-19, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, epidemic or pandemic which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

24. ENTIRE AGREEMENT

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and Social with respect to the products/services/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written.

Social's failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.

25. GENERAL

You acknowledge and hereby agree to these Terms and Conditions and that it constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.

If you have any questions regarding these Terms and Conditions, please email us at socialoffline1@gmail.com.

26. CONTACT INFORMATION

For any further communication, clarifications and queries, you may reach out to us at: socialoffline1@gmail.com.